Requirements

• 8+ years of experience in software development with strong proficiency in Python.
• Experience debugging production software, language internals, libraries, and asynchronous code.
• Interest in AI applications and agent systems with curiosity about instrumentation and troubleshooting.
• Experience working in open-source communities and eagerness to engage with the OpenTelemetry community.
• Familiarity with observability tooling such as Grafana, Prometheus, and OpenTelemetry.
• Experience with cloud-based software or systems engineering and understanding of production environments and operational risks.

Nice to Haves

• Experience working on open source observability projects, ideally OpenTelemetry or Prometheus.
• Experience in Python instrumentation techniques, profiling, runtime diagnostics, or asynchronous context propagation.
• Hands-on technical leadership experience, including setting technical direction and leading project teams.
• Experience instrumenting AI frameworks or agent workflows, or familiarity with OpenTelemetry semantic conventions for generative AI.
• Proven contributions to or maintenance of Open Source projects with successful pull requests and community collaboration.
• Rust experience for exploring Python SDK performance improvements and Rust-backed implementations.

What You'll Be Doing

• Develop improvements to the OpenTelemetry Python SDK and instrumentation libraries with a focus on AI applications and agent workflows.
• Collaborate in open-source communities and work with maintainers on specifications, APIs, and implementations.
• Build Python instrumentation that connects agent runs, model calls, and tool execution including asynchronous code.
• Contribute to evolving OpenTelemetry conventions for generative AI with consideration for sensitive data and metric cardinality.
• Improve Python SDK performance using profiling and benchmarks, balancing runtime overhead, compatibility, and maintainability.
• Act as an OpenTelemetry expert, teaching best practices within Grafana Labs and the broader community.
• Support the technical direction and vision of the team and contribute to business conversations on OpenTelemetry strategy.
• Own projects from problem definition through design, implementation, testing, documentation, and release.
• Collaborate openly with GTM, Product, and Support teams to resolve instrumentation issues and provide practical guidance.

Perks and Benefits

• 100% remote global culture with a diverse, collaborative team across 40+ countries.
• Competitive compensation range including Restricted Stock Units (RSUs) for ownership in company success.
• Scalable and innovative work environment with transparency, autonomy, and trust.
• Defined career growth pathways with dedicated IC career tracks and opportunities to progress without management roles.
• Approachable leadership and transparent communication fostering a high-trust, low-ego culture.
• In-person onboarding to connect with team members and learn about company culture and practices.
• Generous global annual leave policy of 30 days, including 3 Grafana Shutdown Days for team-wide disconnection.
• Commitment to diversity, equity, and inclusion as an equal opportunity employer.