Requirements

Experience in technical consulting, IT administration, technical support, project management, or customer success with a degree in IT, Computer Science, Engineering, Business Administration, or related field; or equivalent professional experience.
Experience deploying, adopting, or supporting Microsoft cloud technologies in complex customer environments.
Technical breadth across areas such as Microsoft 365, Security, Endpoint Management, Windows 365, Copilot, Agents, Identity, and Data Protection.
Deep technical expertise (Level 400) in either Security or Copilot technologies.
Experience diagnosing technical challenges, managing deployment dependencies, and removing blockers to adoption.
Customer-facing experience with the ability to translate complex technical concepts into practical recommendations and business value.
Ability to collaborate and influence across technical, business, and virtual teams.

Nice to Haves

Experience working with relevant cloud, infrastructure, or Microsoft platform technologies.
IT-related customer-facing experience.
Relationship management or customer success experience.
Experience leading or contributing to complex, multi-workload cloud deployments.
Experience with AI and Copilot adoption, enterprise security, identity, compliance, endpoint management, or data protection.
Experience creating technical guidance, reusable delivery practices, or enablement scalable across customers and teams.
Project management experience.

Partnering with customers and internal teams to understand deployment requirements, identify gaps, and translate needs into actionable implementation plans.
Guiding customers and partners through onboarding, validation, and integration activities for successful adoption and product value realization.
Analyzing customer feedback, deployment signals, and usage insights to improve repeatable delivery processes and customer outcomes.
Coordinating with product, engineering, support, and partner teams to resolve issues and maintain stakeholder alignment.
Helping customers monitor product usage and integration health, anticipate impacts of changes, and coordinate disruption-minimizing plans.

Competitive base pay range of lei 199,400.00 - lei 347,800.00 per year in Romania.
Eligibility for additional benefits and other compensation depending on role.
Opportunity to work in a growth-mindset culture fostering innovation and responsible technology advancement.
Meaningful work that empowers people and organizations globally.