Staff Site Reliability Engineer, Tools & Systems

What you'll be doing

  • Design, build, deploy, and operate software and systems supporting Firefox engineering.
  • Contribute to developer tooling, CI/CD, workflow automation, and AI-assisted development tools.
  • Own complex technical problems end-to-end across software, cloud, and operational layers, improving reliability, performance, observability, and cost efficiency.
  • Collaborate with Firefox engineering, Cloud Engineering, IT, and other teams to solve problems spanning technical and organizational boundaries.
  • Use telemetry, metrics, and data analysis to investigate problems and guide engineering decisions.
  • Contribute to architecture and technical strategy, identifying recurring problems and scalable solutions across teams.

Requirements

  • Strong programming skills in languages such as Python or JavaScript/TypeScript; experience with C++ or Rust is a plus.
  • Experience building, deploying, and operating production systems in cloud environments, including infrastructure as code like Terraform.
  • Background across CI/CD, containers and orchestration, networking, databases, observability, or developer tooling.
  • Ability to use data, telemetry, and metrics for investigating technical problems and making decisions.
  • Familiarity with modern AI-assisted development tools, understanding their capabilities, limitations, and appropriate usage.

Nice to haves

  • Comfortable jumping into unfamiliar systems and establishing sustainable states.
  • Enjoy moving across projects and technical domains, taking ownership and identifying patterns to improve future problem-solving.
  • Ability to work effectively across disciplines and translate between software, infrastructure, and operational concerns.
  • Combine hands-on engineering with systems thinking and long-term technical judgment.
  • Open, consistent, and respectful communication, with a passion for teaching and helping others develop skills in new technical areas.

Perks and benefits

  • Generous performance-based bonus plans for all eligible employees.
  • Comprehensive medical, dental, and vision coverage.
  • Generous retirement contributions with 100% immediate vesting, regardless of employee contributions.
  • Quarterly all-company wellness days.
  • Country-specific holidays plus a day off for your birthday.
  • One-time home office stipend and annual professional development budget.
  • Quarterly well-being stipend and considerable paid parental leave.
  • Employee referral bonus program and other benefits such as life, AD&D, disability, and employee assistance programs (varies by country).
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