Team Lead - Customer Data Platform

Requirements

  • Experienced Engineering Leader: You have 5+ years of experience managing engineering teams with a track record of handling people management, mentorship, performance coaching, and conflict resolution.
  • Proven Technical Background: You have 7+ years of hands-on software engineering experience (ideally focused on modern backend/frontend frameworks, UI platforms, or merchant or customer facing products) with a deep understanding of scalable design patterns and system architecture.
  • Experimental yet Pragmatic: You encourage continuous learning, benchmarking, and prototyping with new tooling, but know how to turn experiments into stable, high quality, production ready systems.
  • Complex Problem Solver: You excel at breaking down large, ambiguous product needs (like complex financial reconciliation workflows) into clear, actionable engineering roadmaps.
  • High Engineering Standards: You take ownership of code quality, performance, and documentation, helping engineers around you avoid unnecessary operational overhead.
  • Product Minded: You think deeply about customer journeys, usability, and business objectives, ensuring your team deliverables align with company wide goals.

What You'll Be Doing

  • People and Team Leadership: Act as a dedicated mentor and coach to grow engineering talent. Handle extensive people management, headcounts or hiring, talent development, and navigate complex team dynamics or conflict resolution with empathy and clarity.
  • Balancing Innovation and Scalability: Lead an experimental, forward thinking team while ensuring solutions are robust, elegant, simple, and scalable for millions of global merchant interactions.
  • Merchant facing Architectural Guidance: Set architectural standards across our merchant facing UI and configuration platform. Drive research into modern technologies, benchmarking tools, and engineering best practices.
  • Reconciliation and Merchant Experience: Partner closely with Product and Design to deliver high impact features (such as financial reconciliation interfaces) that minimize merchant friction and elevate trust.
  • Operational and Technical Excellence: Raise the bar for software creation, reliability, testing tactics, and production monitoring. Lead cross team discussions, pay off technical debt, and ensure accurate time estimates on complex, cross stream projects.
  • Stakeholder Alignment: Translate complex frontend and architectural capabilities into clear, actionable outcomes for both technical and non technical stakeholders across the company.

Nice to Haves

  • None listed

Perks and Benefits

  • Role based out of Amsterdam office
  • Office-first company promoting in-person collaboration
AI Summary ✨

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