Staff Engineer, Observability

Candidate Profile

• Solving complex problems at scale, and to high standards, excites you
• Minimum 10 years of experience in designing, programming, debugging, and tuning distributed and/or highly concurrent C/C++/Java/Rust mission critical software systems.
• Experience running latency sensitive, high throughput systems
• Strong systems fundamentals, including multi-threaded programming, performance profiling, and expert-level programming
• Familiarity with database internals or building core components for data processing systems
• (Nice to have) Indexing or database performance tuning experience
• Familiarity with observability ecosystem and best practices
• Excellent verbal and written technical communication skills and a strong desire to collaborate with colleagues and mentor engineers
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity
• Has a good understanding of information security management

Responsibilities

• Help build and architect systems for the mission-critical observability platform, leading the architecture and implementation of components that drive performance, scalability, cost-efficiency, and resiliency
• Design and implement observability improvements that enable MongoDB engineers and customers to quickly and accurately diagnose the root cause of production issues.
• Handle production customer escalations from Technical Support team and coach teammates to do the same
• Write production-ready database code, improve the existing code, and mentor their team to write higher quality code
• Own areas of code that the Observability Team maintains, ensuring it achieves a high standard for quality (including security, durability, availability, and performance) and maintainability
• Diagnose test failures, identify bugs in existing code, fix them, and prevent bugs from being introduced in new code
• Investigate the performance impact of code changes that may cause software performance regressions
• Interview candidates for advanced software engineering positions
• Develop and maintain expertise on cutting edge database, and observability developments from industry and academia
• Lead development and project management of some of the larger projects across the company
• Collaborate with stakeholders and engineering teams across the company to jointly work on large initiatives
• Advise Product Management on technical product direction, engineering complexity and inter-project dependencies
• Collaborate with Product Management and Engineering leadership to define product roadmaps
• Champion and improve unit and integration tests to demonstrate correctness
• Work with customers and support engineers to fix issues and become part of our on-call rotation

Success Measures

• In the first month, you will have understood the high level architecture of MongoDB observability, and fixed a few bugs
• In three months, you will have contributed to the development of a project slated for the next major release of MongoDB, and diagnosed and fixed a few customer or testing-reported issues
• In six months, you will have taken on code review responsibilities and are involved in reviewing the design for new features
• In twelve months, you will be leading the development of new features and initiatives, helping to mentor engineers on the team, and using your experience to drive the long-term technical roadmap of the Observability Team

About MongoDB

• MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
• With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
• Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
• To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
• MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MongoDB is an equal opportunities employer.
• Req ID 1273361945