What you'll be doing

Lead multiple squads and their Engineering Managers, supporting career development through coaching and performance conversations
Own end-to-end delivery across squads, ensuring projects are planned, executed and delivered to a high standard and on time
Partner closely with Product, Design, Data and Commercial teams to align technical delivery with business outcomes
Guide technical direction and architecture across fullstack web, backend and mobile squads without needing to be deeply hands-on with code
Bring coherence across railcards growth, retention, subscriptions, and customer value exchange domains
Champion engineering best practices and promote a culture of technical innovation
Drive operational excellence through robust monitoring, alerting and incident management processes

Requirements

Experience leading engineering teams and delivering complex, multi-team initiatives
Strong track record of developing people, building high-performing teams, and growing future leaders
Ability to inspire trust and autonomy, fostering a positive, inclusive, and high-performing team culture
Comfort operating across multiple distinct product domains and connecting them into a coherent technical strategy
Enjoyment working in a dynamic, collaborative, and highly cross-functional environment
Strong written and verbal communication skills with ability to influence at all organisational levels
Confidence leading through ambiguity, creating clarity and momentum in complex or uncertain situations