Engineering Lead - Send Experience

Requirements

  • Experience building and operating customer-facing products at scale, with the ability to explain technical decisions, customer experience, and outcomes.
  • Proven management and development of engineers, including coaching, feedback, and performance management that improves individuals and teams.
  • Experience shaping product roadmaps in collaboration with Product and Design, using customer feedback and data to prioritize and adapt.
  • Deep expertise in a product engineering discipline with strong judgement across client and backend systems, capable of guiding complex technical decisions.
  • Ability to identify and improve poor customer journeys, communicate clearly, manage disagreements, and navigate ambiguity effectively.
  • Background in mobile, web, or backend engineering.

Nice to Haves

  • Experience with payments or international products.
  • Experience leading teams across multiple locations.
  • Fintech experience is not required.

What You'll Be Doing

  • Leading improvements to the send flow and bill payment experiences, creating familiar local payment methods for customers.
  • Owning the roadmap by collaborating with Product and Design to understand customer problems, test ideas, prioritize work, and measure outcomes.
  • Setting the technical direction across backend, mobile, and web to balance useful releases with long-term reliability, security, and maintainability.
  • Building a strong team by coaching engineers, supporting growth, managing performance, hiring well, and fostering ownership and challenge.
  • Taking responsibility for delivery, maintaining focus, managing dependencies, ensuring system reliability, availability, and security, and leading incident resolution and improvements.

Perks and Benefits

  • Base salary range of €80,000 – €100,000 gross per year plus RSUs.
  • Wise benefits program.
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