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Software Engineer

Netflix - 1d ago

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Senior Software Engineer

Reddit - 4d ago

Staff Product Engineer

Requirements

  • Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
  • Significant, demonstrated impact that your work has had on the product and/or the teams
  • Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
  • You will have experience with Distributed systems
  • 2+ years of experience as the primary technical leader for a team
  • Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Intercom are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.

What You'll Be Doing

  • Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
  • Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
  • Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.
  • Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
  • Play an active role in hiring, mentoring and career development of other engineers
  • Raise the bar for technical standards, performance, reliability, and operational excellence

Nice to Haves

  • Experience with Distributed systems

Perks and Benefits

  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews - we reward great work!
  • Pension scheme & match up to 4%
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
  • MacBooks are our standard, but we also offer Windows for certain roles when needed.
AI Summary ✨
Intercom logo

Intercom

Greater London, UK

Experience: Staff
Posted: March 23, 2026
Last seen: 2 hours ago
Python
fullstack

Why we track Intercom

Intercom is a customer messaging platform with a major engineering hub in Dublin. They build real-time communication tools used by thousands of businesses. Strong product engineering culture with interesting problems around messaging infrastructure and AI.

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